Privacy and Refund Policy

FlashTorch is committed to respecting the privacy of its online visitors and to providing a secure environment for personal information that we collect. This Privacy Policy describes what information we collect and how that information is collected and used.

PERSONAL INFORMATION PROVIDED BY YOU

We do not automatically collect any personally identifiable information. Nor does FlashTorch specifically ask or knowingly collect personally identifiable information for children under 13. We may obtain personally identifiable information about you ONLY if you elect to give us that information. We collect personally identifiable information in order for you to be able to upload and post content on our site, when you purchase merchandise, and/or when you communicate with us electronically. For example, we collect the following personally identifiable information from you only when you register to become a member of our site:
During Registration:

First name, last name and middle initial
E-mail Address
User ID Name
Password
Zip Code

USE OF PERSONAL INFORMATION

If you provide personally identifiable information to FlashTorch by filling out a registration form or by communicating with us through email, regular mail or telephone, we may use that information in the following limited ways:

FlashTorch may use your name and email and postal address to send you information advising you of our upcoming events, new products, features and FlashTorch sites and related information, but only if you give us your permission to do so.
FlashTorch will use your name and email address to notify you of the status of your purchase.
FlashTorch may use personally identifiable information for internal purposes, such as tracking demographic data to make our site more useful to our members.
FlashTorch provides certain third parties that provide technical or other services (for example, credit card processing) with access to personally identifiable information. However, third parties retained by FlashTorch to provide such services are obligated to maintain the confidentiality of this information and are not authorized to use this information for any purpose other than providing those services.

FlashTorch will not share or sell your personally identifiable information to third parties who provide products, promotions and services.

WE AUTOMATICALLY COLLECT AND STORE NON-PERSONAL INFORMATION

In order to make our site more interesting and useful to you, we use standard browser (HTML) technology and cookies to automatically collect information on our site. Cookies are pieces of information that our Web site sends to your computer while you are viewing our Web site and are only used for users who have registered with our site. You may choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn off your ability to receive cookies from our site, you won’t get the benefits of some of the features offered on the FlashTorch site. As with most Web sites that you visit, the FlashTorch web site automatically collects and stores the following information about your visit:

service provider from which you access the Internet
domain name from which you access the Internet
date and time you access our website
which pages you visit
internet address of the website from which you linked directly to our website

We use this information for statistical purposes and to help us make our website more useful to registered users. We cannot identify you from this information. However, we will combine this information with personally identifiable information to identify a visitor in order to enforce compliance with our User Agreement or to protect our service, site, guests or others.

APPLICABILITY OF POLICY

This Privacy Policy applies to the FlashTorch site. In order to provide a more comprehensive and useful Web site, our site contains links to other Web sites that are not under our control. FlashTorch is not responsible for the content of any linked Website, any changes or updates to such Web sites, or the privacy policies of such Web sites. Further, the inclusion of any link does not imply endorsement by FlashTorch of that Web site or its terms and policies.

SECURITY

FlashTorch goes to great lengths to protect the confidentiality and integrity of any personal information you share with us over the Internet.
Our Website has security measures in place to protect against the loss, misuse or alteration of the information under our control. FlashTorch treats personal data such as credit card information as critical assets that must be guarded at all times against loss and unauthorized access. Our server is encrypted to protect credit card and other information submitted via the forms on this Website. Our Web server is located in a locked, secure environment. All databases containing personal information are securely stored and protected behind a firewall.

FOR MORE INFORMATION

FlashTorch will discontinue contact with any person upon oral or written request.

SHIPPING AND DELIVERY GUARANTEE

As part of our delivery guarantee, we will ship the order again or issue a full refund at your request if in case the package is lost.

FULL REFUND POLICY

If you are not 100% satisfied with your purchase, contact FlashTorch within 30 days for a full refund excluding shipping.

ORDER CANCELLATION POLICY

You may cancel your order at any time before your order ships.